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Fraud Reporting

  • Fraud Reporting

How Do I Get Help?

If your personal and financial information has been compromised as a result of theft or loss or if you believe you have provided sensitive financial information through an email (phishing) or phone (vishing) scam, take the following steps:

  • Immediately contact Old Point National Bank at reportfraud@oldpoint.com and any of your other financial institution(s). There are a variety of steps that can be taken to reduce the risk of loss such as:
    • Limiting access to your accounts
    • Change Personal Identification Numbers (PINs)
    • Close accounts and open new ones where appropriate
  • Contact your credit card issuers

Identity Theft Assistance

For Secure Checking or Admirals Club Checking customers that have Identity Management Services, please call us at 757.728.1290 for inquiries or immediate help with resolving identity theft. We will connect you with an experienced fraud specialist at CyberScout for personal assistance with the resolution process.

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