Welcome Select Bank Loan Customers


Old Point is happy to welcome loan customers from Select Bank's Virginia Beach branch. 

We understand that change can be unsettling, but much will remain the same and we are committed to making this transition as easy as possible, while delivering the level of service that you deserve.

IMPORTANT DATES:

  • Friday, January 21, 2022: Your Select Bank loan information will transfer to Old Point. All payments due on or after this date should be sent to Old Point.
  • Monday, January 24, 2022: Your loan will be available on Old Point's system.
  • Friday, January 28, 2022: Select Bank's Virginia Beach branch closes. Come visit our Old Point branch right around the corner at 1613 Laskin Road!

EXCITING NEW BENEFITS FOR YOU:

Old Point was founded locally nearly 100 years ago and has convenient locations throughout the Hampton Roads area, including our Hilltop branch located just around the corner from the Select Bank Virginia Beach branch.

Old Point is a family of organizations providing you access to a wide range of products and services, including:

  • Greater convenience with access to branches throughout Hampton Roads
  • Checking and savings accounts with lots of benefits
  • Comprehensive & sophisticated commercial solutions, including fraud protection, payment acceptance solutions, payroll services, 401(k) plans, and online services.
  • Flexible mortgage solutions with superior service from Old Point Mortgage
  • Personal wealth management and retirement solutions from Old Point Trust
  • Personal and commercial insurance offerings through Old Point Insurance

FAQs:

Q: WILL MY LOAN ACCOUNT NUMBERS REMAIN THE SAME? 

Yes, your loan account number(s) will not change.

Q: ARE THERE ANY CHANGES TO THE TERMS OF MY LOAN(S)? 

No, the rates and terms for your loan(s) will remain the same.

Q: HOW DO I MAKE MY LOAN PAYMENTS? 

All payments due on or after January 21, 2022 should be sent to Old Point.

Existing automatic payments set up from your Select Bank or other bank account will transfer over to Old Point. If your payment is set up via Bill Pay, you will need to update it to make Old Point the payee.

To set up automatic payments at Old Point, please contact our customer service team at 757.728.1290 or visit one of our branches.

Payments can be made:

  • In-person at any Old Point branch
  • You can make a payment or set up automatic payments by contacting our customer service team at 757.728.1290 (fees apply for loan payments made over the phone using your debit card or eCheck)
  • By mail to ATTN: Loan Servicing, P.O. Box 3392, Hampton VA 23663
Q: WILL MY DEPOSIT ACCOUNTS MOVE TO OLD POINT TOO? 

No, this change applies only to your loan(s) with Select Bank. If you have deposit accounts with Select Bank, these will not be automatically moved over to Old Point, but we welcome you to stop by any of our locations so we can assist you with your deposit needs.

Q: CAN I CONTINUE TO USE MY CURRENT SELECT BANK HELOC CHECKS? 

No. Please be aware that your current Select Bank HELOC checks will be inactive as of January 21, 2022. We have ordered new HELOC checks for those customers and they can be picked up at the Old Point Hilltop branch begining January 24, 2022.

Q: WILL THE SELECT BANK BRANCH REMAIN OPEN? 

No, Select Bank’s Virginia Beach branch will close on January 28, 2022.

Q: WHEN CAN I START USING OLD POINT BRANCHES TO ACCESS MY ACCOUNT(S)? 

January 24, 2022

CONTACT INFO:

  • Call us at 757.728.1290 (Mon-Thu 9:00AM - 5:30PM, Fri 9:00AM - 6:00PM)
  • Visit us at our Hilltop branch at 1613 Laskin Road