Telephone Banking
With a touch-tone phone and your account numbers, you can access your accounts 24/7.
Call 757.728.1212 or 800.952.0051 to:
-
Check balances on your checking, savings and CD accounts
-
Transfer funds between your checking and saving accounts
-
Make loan payments from checking or savings
-
Verify your direct deposits
-
Search for specific transactions like checks or deposits
-
Get interest and tax information on your loans and interest-bearing deposits
-
Make stop payments against your checking account—and more!
Text Banking
Using your cell phone's SMS text messaging you can access your accounts 24/7:
-
Check balances
-
Review account history
-
Transfer funds between your accounts
Text messages will come from 226-563 (BANKME).
Enrollment:
- Login to Online Banking, click on Settings and then Text Banking Enrollment
- Click the on/off toggle button to enable Text Banking
- Enter your cell phone number in the SMS Text Number field
- Check the box to Agree to Terms and click Save
- You will then be navigated to Account Preferences
- Click on the account(s) you want to enroll, Click on the SMS/Text tab, and then click on the on/off toggle button
- You should receive a text message confirming your enrollment.
Commands:
- BAL or BAL<account nickname>:: To receive account balances (If no account nickname is included, the balances of all enabled accounts will be listed.)
- HIST<account nickname>: To receive account history
- XFER<from account nickname><to account nickname><amount>: To transfer funds between accounts
- LIST: To receive a list of available text commands
- HELP: To receive a list of contact points for information on text banking
- STOP: To stop all text messages for text banking