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Telephone & Text Banking

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Telephone Banking

With a touch-tone phone and your account number, you can access your checking, savings, CD, and loan accounts 24/7.

Call 757.728.1212 or 1.833.714.6029 to:

Check balances and review recent transactions for your accounts
Transfer funds between your checking and saving accounts
Make loan payments from checking or savings
Verify your direct deposits
Search for specific transactions
Get interest information on your loans and interest-bearing deposits
Order more checks

Text Banking

Using your cell phone's SMS text messaging you can access your accounts 24/7:

Check balances
Review account history
Transfer funds between your accounts

Text messages will come from 226-563 (BANKME).

Enrollment:

Login to Online Banking, click on Settings and then Text Banking Enrollment
Click the on/off toggle button to enable Text Banking
Enter your cell phone number in the SMS Text Number field
Check the box to Agree to Terms and click Save
You will then be navigated to Account Preferences
Click on the account(s) you want to enroll, Click on the SMS/Text tab, and then click on the on/off toggle button
You should receive a text message confirming your enrollment.

Commands:

BAL or BAL<account nickname>: To receive account balances (If no account nickname is included, the balances of all enabled accounts will be listed.)
HIST<account nickname>: To receive account history
XFER<from account nickname><to account nickname><amount>: To transfer funds between accounts
LIST: To receive a list of available text commands
HELP: To receive a list of contact points for information on text banking
STOP: To stop all text messages for text banking