Telephone Banking


With a touch-tone phone and your account numbers, you can access your accounts 24/7.
 
Call 757.728.1212 or 800.952.0051 to:
  • Check balances on your checking, savings and CD accounts

  • Transfer funds between your checking and saving accounts

  • Make loan payments from checking or savings

  • Verify your direct deposits

  • Search for specific transactions like checks or deposits

  • Get interest and tax information on your loans and interest-bearing deposits

  • Make stop payments against your checking account—and more!

 

Text Banking


Using your cell phone's SMS text messaging you can access your accounts 24/7:
  • Check balances

  • Review account history

  • Transfer funds between your accounts

Text messages will come from 226-563 (BANKME).

 

Enrollment:

  1. Login to Online Banking, click on Settings and then Text Banking Enrollment
  2. Click the on/off toggle button to enable Text Banking
  3. Enter your cell phone number in the SMS Text Number field
  4. Check the box to Agree to Terms and click Save
  5. You will then be navigated to Account Preferences
  6. Click on the account(s) you want to enroll, Click on the SMS/Text tab, and then click on the on/off toggle button
  7. You should receive a text message confirming your enrollment.

 

Commands:

  • BAL or BAL<account nickname>:: To receive account balances (If no account nickname is included, the balances of all enabled accounts will be listed.)
  • HIST<account nickname>: To receive account history
  • XFER<from account nickname><to account nickname><amount>: To transfer funds between accounts
  • LIST: To receive a list of available text commands
  • HELP: To receive a list of contact points for information on text banking
  • STOP: To stop all text messages for text banking