Fraud Alerts


Keeping informed about recent data breaches and fraud is one of the ways you can help prevent yourself from becoming a victim.

Please forward any suspicious emails or texts to reportfraud@oldpoint.com. 


>>Spoofing Alert

June 14, 2018 - We have been notified that people have received fraudulent calls where the caller claims to be from Old Point National Bank and their caller ID is masked to show as an Old Point phone number. Please be careful and remember that Old Point will never request your personal information through email, text, or unsolicited phone calls.

 


>>Online Dating Scams

Has an online love interest asked you for money? This is becoming a very common scam. Reports to the FBI have tripled from 2012 to 2016, with $220 million reported lost in 2016.

Signs of a online dating scam:

  • professes love quickly
  • claims to be from the U.S., but is overseas for business or military service
  • asks for money and lures you off the dating site
  • claims to need money for emergencies, hospital bills, or travel
  • plans to visit, but can't because of an emergency

Never wire money, put money on a gift/reloadable card, or send cash to an online love interest. Contact Old Point right away if you think you've sent money to a scammer and report your experience to the online dating site, FTC, and the FBI.


>>Phishing Alert

December 26, 2017 - We have been notified that both customers and non-customers have received fraudulent text messages claiming to come from Old Point. The text may read that Old Point has "frozen your card" and requests that you call them to resolve the problem. Please do not call and/or provide any of your personal or account information. If you have any questions, please contact Customer Service at 757.728.1290.


>>Equifax Data Breach Information

September 2017 - Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In light of this situation and with the full scope of this breach still unfolding, please use the following information to educate yourself on how to better protect your identity.
  1. Change all user access credentials. If you use the same passwords for all financial institutions, change them. Watch out for suspicious email, phone and snail mail scams. Enable test and email alerts and turn on two-factor authentication when possible.
  2. Check your credit reports. Identify what information it contained and look for any unusual activity that could indicate identity theft.
  3. Pay extra attention to your account and billing statements, checking for unauthorized charges.
  4. Pay attention to credit monitoring service alerts and enable text and email alerts. If you don't already have a credit monitoring service, sign up for one.
  5. Place a 90 day fraud alert with one of the three credit bureaus. They automatically notify each other, so placing with one places it with all three.
  6. Consider placing a credit freeze on your credit files to prevent credit, loans and other services from being opened in your name without permission. To add a security freeze, each credit bureau needs to be contacted separately. 
  7. If identity theft strikes, contact your ID theft resolution provider for personal assistance. Don't have one? Old Point has services that can help!
Additional Tips & Information

Equifax's Notice & FAQs