bank vault

Fraud Protection


At Old Point, we are committed to protecting your financial information and educating you on how to avoid becoming a victim of threats to your privacy. There are many ways that dishonest individuals may attempt to compromise your sensitive personal information. All of them generally are after one or more types of information about you:
  • Your social security number
  • Your bank account number
  • Your ATM, debit, or credit card numbers
  • Your credit card validation number
  • Your online/mobile banking username or password

Old Point will NEVER request your personal information (ex. social security number, account number, PIN, username or password) through email, text or unsolicited phone calls.

Stay Informed about Recent Data Breaches & Fraud

Ways to Reduce Your Risk of Fraud

What To Do If You Suspect You Are a Victim of Fraud

 


Old Point Fraud Prevention Tools

  • Online Banking offers alerts that allow you to receive email or text alerts to monitor for fraudulent transactions.
  • MobiMoney - Download this free app to setup alerts and transaction customizations to catch debit card fraud instantly!
  • Secure Checking - sign up for our checking account that includes triple bureau credit monitoring, triple bureau credit reports, and 24/7 identity management/resolution services!

Identity Theft Assistance

For Secure Checking or Admirals Club Checking customers that have our Identity Management Services, please call us at 757.728.1290 for inquiries or immediate help with resolving identity theft. We will connect you with an experienced fraud specialist at CyberScout for personal assistance with the resolution process.